The number 1 is absolutely the worst number in business. It may be bad for you too! Think about it: 1 customer; 1 supplier; 1 bank; 1 employee; 1 market; 1 product; 1 service. It sounds simple, yet the number 1 can be devastating in any business. If you lose...

One weekend early on, I thought I’d give my contractor a hand, so I offered to drop by on a Saturday afternoon and do just that – hold stuff for him while he measured and cut and glued and attached. Jim didn’t ask for my help. I just offered it.Why was that a mistake? Well,…

Secret: Never over-commit to communicating with investment partners.My written commitment to investment partners includes annual reporting for income tax purposes only – and then I try to sneak in at least two other written communications throughout the year, a telephone call or two, and a personal visit (which usually doesn’t include discussion of our mutual…

Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness that most frightens us. We ask ourselves, Who am I to be brilliant, gorgeous, talented, fabulous? Actually, who are you...

I love working with new tenants! I love the way they get excited about transforming a house into a home. It’s the thrill of a fresh start and the anticipation of getting everything just right. Like any good landlord, I want their experience to be even better than they had hoped.