A Fresh Set of Keys

A Fresh Set of Keys

Locksmiths have great stories, and my first locksmith, Paul, was no exception!A teenager was travelling in Europe for nearly a year. His return trip took him through Edmonton where his grandmother owned a home. Always welcome at Grandma’s house, he decided to pay a surprise visit and stay with her for a few days. Grandma…

Contrarian Communication

Contrarian Communication

Secret: Never over-commit to communicating with investment partners.My written commitment to investment partners includes annual reporting for income tax purposes only – and then I try to sneak in at least two other written communications throughout the year, a telephone call or two, and a personal visit (which usually doesn’t include discussion of our mutual…

The First Few Days

The First Few Days

I love working with new tenants! I love the way they get excited about transforming a house into a home. It’s the thrill of a fresh start and the anticipation of getting everything just right. Like any good landlord, I want their experience to be even better than they had hoped.